Cancel Your Subscription

Canceling involves two parts: your year-end tax work and your subscription billing. Please complete both.

Before you cancel, please note:

  • There is no pause option — payroll tax filings are required even when you’re not paying wages.
  • If you have an active subscription, your year-end tax work (W-2s, Schedule H, quarterly returns) is handled automatically — no action needed.
  • Once canceled, you can still sign in and access your records (pay stubs, W-2s, tax history), but you will not be able to run payroll or generate new paychecks.
1
Year-End Tax Work
Required for all users, regardless of billing method

When you cancel, you may still have remaining tax obligations for the current year, including:

  • Quarterly or final state filings
  • Closing state tax accounts that were already opened
  • Any required federal estimated tax payment
  • W-2 and W-3 filings in January
  • Schedule H with your personal tax return

You have two options:

Handle it yourself

You are responsible for all remaining federal and state filings, W-2 preparation, and closing your state accounts.

Complete the cancellation form inside your Nest Payroll account to let us know your year-end preference. This is required whether you subscribed through our website or through Apple.

Sign In to Complete Cancellation Form

Sign in → tap your Profile (upper left) → Subscription → Cancel Subscription

2
Stop Your Subscription Billing
Steps differ depending on how you subscribed

Website / Stripe subscribers

Complete the cancellation form (Part 1). We cancel your subscription immediately — no further action needed.

Apple subscribers

Complete the cancellation form (Part 1), then cancel through your device — we cannot cancel Apple subscriptions on your behalf.

Settings → [Your Name] → Subscriptions → Nest Payroll → Cancel

If you selected the $149 year-end service, we handle that work separately after your subscription ends.

JUST NEED TO UPDATE YOUR CREDIT CARD?

If you’re not canceling and just need to update your payment method:

Website / Stripe subscribers

Sign in → Profile → Subscription → Billing Portal

Apple subscribers

Settings → [Your Name] → Payment & Shipping

Update Your Credit Card