Cancel Your Subscription

There is no cancellation fee. Choose how to complete any remaining tax work, then stop your subscription billing. Please complete both steps.

Before you cancel, please note:

  • There is no pause option — payroll tax filings are required even when you’re not paying wages.
  • Your subscription includes W-2/W-3 filing, a signature-ready Schedule H, and required quarterly returns. Year-end work for a tax year is included once your paid subscription covers December 31 of that year. No separate year-end fee for active subscribers.
  • Once canceled, you can still sign in and access your records (pay stubs, W-2s, tax history), but you will not be able to run payroll or generate new paychecks.
1
Remaining Tax Work After Cancellation
Required for all users, regardless of billing method

When you cancel, you may still have remaining tax obligations for the current year, including:

  • Quarterly or final state filings
  • Closing state tax accounts that were already opened
  • Any required federal estimated tax payment
  • W-2 and W-3 filings in January
  • Schedule H with your personal tax return

You have two options:

Handle it yourself

No service fee. You are responsible for all remaining federal and state filings, W-2 preparation, and closing your state accounts.

Complete the cancellation form inside your Nest Payroll account to tell us whether you want the optional remaining-tax-work service. This is required whether you subscribed through our website or through Apple.

Sign In to Complete Cancellation Form

Sign in → tap your Profile (upper left) → Subscription → Cancel Nest Payroll (Cancel Subscription in the iPhone app)

2
Stop Your Subscription Billing
Steps differ depending on how you subscribed

Website / Stripe subscribers

Complete the cancellation form (Part 1). We cancel your subscription immediately — no further action needed.

Apple subscribers

Complete the cancellation form (Part 1), then cancel through your device — we cannot cancel Apple subscriptions on your behalf.

Settings → [Your Name] → Subscriptions → Nest Payroll → Cancel

The optional remaining-tax-work service applies only if you choose it when you cancel, and costs the lower of $149 or the subscription payments you’d still need to reach December 31. It is separate from the year-end forms already included when your paid subscription covers December 31.

JUST NEED TO UPDATE YOUR CREDIT CARD?

If you’re not canceling and just need to update your payment method:

Website / Stripe subscribers

Sign in → Profile → Subscription → Billing Portal

Apple subscribers

Settings → [Your Name] → Payment & Shipping

Update Your Credit Card